Our upstream provider has advised that all impacted services have fully recovered and are operating as intended. This incident has now been resolved.
Posted Apr 18, 2025 - 11:01 NZST
Update
We are continuing to monitor for any further issues.
Posted Apr 18, 2025 - 10:12 NZST
Monitoring
A fix has now been deployed and services are now returning to normal operation. We will continue monitoring the platform closely and will officially close this incident once we've confirmed complete stability. Thank you for your patience during this disruption.
Posted Apr 18, 2025 - 10:11 NZST
Identified
Our upstream provider has identified the root cause of the service disruption and is actively deploying a fix. We will provide additional updates as soon as they become available.
Posted Apr 18, 2025 - 09:26 NZST
Update
Our upstream provider is actively working to resolve the issue, and we'll share additional details as they become available.
Posted Apr 18, 2025 - 09:00 NZST
Investigating
We are currently investigating and will update as we have more information
Posted Apr 18, 2025 - 08:40 NZST
This incident affected: Conversations & Messaging.